Privacy Policy

Your privacy is important to German Gift House.  So we have developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your information.  Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

Collection and Use of Personal Information

Personal information is data that can be used to uniquely identify or contact a single person.  You may be asked to provide your personal information anytime you are in contact with German Gift House.  German Gift House may also combine it with other information to provide and improve our products, services, content, and advertising.  Here are some examples of the types of personal information German Gift House may collect and how we may use it.

What personal information we collect?

  • When you create an on-line account, purchase a product, or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
  • When you share your content with family and friends, send gift certificates and products, or share information about our products, German Gift House may collect the information you provide about those people such as name, mailing address, email address, and phone number.

How we use your personal information

  • The personal information we collect allows us to keep you posted on German Gift House's latest product announcements and upcoming events. It also helps us to improve our services, content, and advertising. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
  • We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
  • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with German Gift House, you may not opt out of receiving these communications.
  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve German Gift House's products, services, and customer communications.
  • If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Collection and Use of Non-Personal Information

We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as zip code, area code, location, and the time zone so that we can better understand customer behavior and improve our products, services, and advertising.
  • We also may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

German Gift House's website, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

German Gift House and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with German Gift House more convenient and personal. If you want to disable cookies, please note that certain features of the website will not be available once cookies are disabled.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. German Gift House may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the German Gift House website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers. 

Disclosure to Third Parties

At times German Gift House may make certain personal information available to strategic partners that work with German Gift House to provide products and services, or that help German Gift House market to customers. Personal information will only be shared by German Gift House to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers

German Gift House shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever German Gift House operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or your country of residence − for German Gift House to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

German Gift House takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.

German Gift House online services use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.

When you use some German Gift House products, services, or applications or post on an forum, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features.

Integrity and Retention of Personal Information

German Gift House makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information

You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account . For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if German Gift House is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through our website.

Children

We do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as possible.

Our Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to German Gift House employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about German Gift House's Privacy Policy or data processing, please contact us.  German Gift House may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.

German Gift House, 210-B Gentry Street, Spring, Texas 77373
Phone: (281) 528-8877, Fax: (281) 528-8475, shop@germangifthouse.com

Last Update: January 1, 2017