Terms & Conditions

Terms and Conditions

Please read the following terms and conditions carefully before purchasing an item using this website. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you agree to these terms and conditions, we welcome you to purchase a product from GermanGiftHouse.com.  Purchasing an item acknowledges your acceptance of our polices.  German Gift House reserves the right to cancel orders due to pricing errors and each transaction is conditional on the merchant accepting it.

Changing or Canceling Your Order

If you want to change or cancel your order prior to shipment after your have made an on-line purchase, please call us immediately at (281) 528-8877 because your product could be shipped the same business day. You are responsible for all shipping charges if your order is shipped before we are notified of your change or cancellation.

Back Orders

In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges). We will notify you if an item is on backorder prior to shipping any portion of your order.

Non-Refundable Items

Special Orders or any items that are defaced or physically damaged by the customer cannot be returned for a refund.  We reserve the right to check the condition of the returned items before issuing a refund.  This includes any item without the original package that cannot be verified as our products or any items returned after 30 days.

Other Store Policies

Please review our Shipping & Return Policy which describes the carriers we use, delivery instructions, and handling fees if applicable.  In addition, you can review our Store and Privacy polices for more detail.

German Gift House, 210B Gentry Street, Spring, Texas 77373
Phone: (281) 528-8877, Fax: (281) 528-8475, shop@germangifthouse.com

Last Update: July 29, 2017